Privacy Policy

PRIVACY POLICY

Xclusive Recruitment Pty Ltd, herein referred to as "we", "us", and "our", adheres to stringent guidelines and policies concerning the collection, utilisation, storage, and accessibility of information gathered from our clients. Our practices are in strict compliance with the Privacy Act 1988 (Cth), which encompasses the Australian Privacy Principles (referred to as the "Privacy Act").


This policy is dedicated to ensuring the confidentiality and security of your personal information, including data that is sensitive and confidential in nature. It is applicable across all websites operated by Xclusive Recruitment, as well as any data collection activities facilitated by us.


Your provision of personal information to us implies your acceptance of these policies, procedures, and processes. Should you disagree with any part of this policy, you are at liberty to refrain from using the Xclusive Recruitment website (www.xclusiverecruitment.com.au) or from participating in any of our information collection activities.

PERSONAL INFORMATION

"Personal Information," as defined under the Privacy Act, encompasses any data that can be associated with an individual or entity recognized by Xclusive Recruitment. This definition applies regardless of the veracity of the information or opinion, and irrespective of whether it is documented in a tangible format.



Xclusive Recruitment systematically gathers information related to all individuals or entities with whom we have a professional interaction, except when explicitly requested not to do so. The types of information we collect include, but are not limited to:

  • Personal and contact information such as names, contact numbers, and addresses.
  • Employment-related details including employment history, positions held, and salary expectations.
  • Academic and professional qualifications.
  • Visa or work permit status.
  • Date of birth.
  • Medical history or records, as relevant to the employment context.
  • Financial information.
  • Details of professional references, including contact information and feedback from referees.
  • Corporate details, encompassing the internal structure and employment needs of organizations.
  • Signatures.
  • Options for anonymity in certain interactions.

Additionally, we are committed to detailing the methodologies we employ in collecting and maintaining your personal information.


Xclusive Recruitment employs various methods for collecting information, which include but are not limited to:


Submissions through our website or via employment advertising platforms, such as Seek.

  • Direct interactions with our consultants, encompassing communication through email, fax, and telephone.
  • Participation in surveys, for instance, Salary Surveys.
  • Engagement on social media platforms including LinkedIn, Facebook, and Twitter.
  • Attendance and interactions at trade shows.
  • Subscriptions to our publications, such as our blog.
  • Information obtained from third parties who act as your agents, including referees whose details you have provided.

It is important to note that all information collected by Xclusive Recruitment is securely stored within our physical office premises and on our electronic data systems, ensuring the highest level of security and confidentiality.

GOOGLE ANALYTICS

Our website employs Google Analytics, a web analytics service offered by Google Inc. Google Analytics utilises 'cookies' to assist in analysing user interactions with the site. The data generated by the cookie regarding your usage of the website, which includes your IP address, is transmitted to and stored by Google on servers located in the United States. For more detailed information, please consult Google's Privacy Policy, available at http://www.google.com/policies/privacy/.

The Purpose of Collecting, Maintaining, and Disclosing Your Personal Information:

At Xclusive Recruitment, the collection of personal information is integral to conducting our business operations and providing exemplary service.
This process enables us to:

  • Deliver employment-related services.
  • Offer consulting and assessment services pertinent to the industry.
  • Conduct employment-related verifications, including reference checks, psychometric evaluations, visa status checks, medical examinations, and credit assessments.
  • Generate industry-specific reports to enhance our services.
  • Manage and nurture client relationships.
  • Keep our customer database up-to-date.
  • Monitor and enhance our online presence and customer engagement.
  • Analyse website usage to optimize user experience.
  • Adhere to legal and regulatory requirements concerning information management.

Additionally, it is pertinent to address the entities to whom we may disclose personal information.

We may share your personal information with the following parties:

  • Our internal team members.
  • External service providers, including but not limited to visa processing agencies, medical assessment firms, payment processing companies, accounting services, IT and electronic system administrators, courier services, mailing houses, legal advisors, industry consultants, and data entry specialists.
  • Other organisations or individuals, subject to your explicit consent.
  • Our clientele.
  • Additionally, there may be instances of overseas disclosure of personal information.

Direct Marketing Communications:

We may send you direct marketing materials if we believe they are relevant to your interests. However, you have the option to opt-out of receiving these materials either by using the unsubscribe feature provided in the communications or by contacting us directly (refer to our contact details below or in the Contact section on our website).



We assure you that your personal information will not be disclosed or sold to third parties for purposes unrelated to our business objectives, such as receiving their marketing materials.

Changes to Personal Information:

You are entitled to request access to the personal information we hold about you at any time. You may also request amendments to your information or its removal from our systems, unless we are legally obligated to retain it. This right is in accordance with the Freedom of Information Act 1982.

Security Measures:

We are committed to taking reasonable precautions to safeguard your personal information against unauthorized access and misuse. Your data is protected within password-secured electronic systems and physically secure office environments. Access to personal information is strictly limited to authorized personnel, who are trained in proper handling and security of personal data and are bound by this Privacy Policy


Please note that due to our website and electronic data systems being connected to the internet, and the inherent security vulnerabilities associated with online data transmission, we cannot assure absolute protection of your information transmitted to us via online channels. Consequently, any transmission of personal information over the internet is undertaken at your own discretion and risk.

Complaints Procedure:

Should you have any concerns regarding the handling of your personal information, we encourage you to reach out to us directly at kat@xclusiverecruitment.com.au. Upon receiving your complaint, we will conduct a thorough investigation and aim to provide a response within a reasonable timeframe. If you are dissatisfied with our resolution, you have the option to escalate your complaint to the Australian Information (Privacy) Commissioner. Further details can be found at www.oaic.gov.au.


Contact Information:

For inquiries, feedback regarding our privacy policy, updates to your personal information, or to lodge a complaint, please contact us via email at contactus@xclusiverecruitment.com.au.